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Vaccination: The Supply Chain Challenge of Inoculation

Vaccination: The Supply Chain Challenge of Inoculation

Vaccinating upwards of 300 million Americans is a daunting logistical challenge. According to the World Health Organization, a successful immunization program is built on “functional, end-to-end...
Taking on Super Polluters to Reduce Greenhouse Gases

Taking on Super Polluters to Reduce Greenhouse Gases

If just the top five percent of carbon-emitting plants in the U.S. reduced emissions to the average intensity of all plants, overall emissions from the electricity...
Research Reveals Uptick in Hostility toward Black Americans during Tough Economic Times

Research Reveals Uptick in Hostility Toward Black Americans During Tough Economic...

Goizueta Experts Encourage Business Leaders to Double Down on Diversity, Equity, and Inclusion Efforts. Do recessions stoke racial tension? When there’s an economic downturn, are White...
Product Returns Represent Billion-Dollar Strategic Blind Spot for Major Retailers

Product Returns Represent Billion-Dollar Strategic Blind Spot for Major Retailers

“Product returns have never, to our knowledge, been explicitly included as a stage in a major customer journey model,” the authors note in their...
Why online recommendations make it easier to hit “buy”

Why online recommendations make it easier to hit “buy”

When it is time to buy something online, perhaps a coffee maker, you might head to Amazon and browse items for sale. One particular model might...
Personality matters: the tie between language and how well your video content performs

Personality matters: the tie between language and how well your video...

Why does one piece of online video content perform better than another? Does it come down to its relevance, production values, and posting and sharing strategies?...
Why customers hold the key to a company’s true valuation

Why customers hold the key to a company’s true valuation

When determining a fair valuation for a company—especially in anticipation of an initial public offering (IPO)—investors often rely heavily on “top down” approaches focusing primarily on...
Online ratings systems shouldn’t just be a numbers game

Online ratings systems shouldn’t just be a numbers game

When you’re browsing the internet for something to buy, watch, listen to, or rent, chances are that you will scan online recommendations before you make your...
Lockdown teleworking impacts productivity of women more than men

Lockdown teleworking impacts productivity of women more than men

When the COVID-19 pandemic led countries all over the world to lock down their economies in early 2020, there was an unprecedented global shift to teleworking...
The Alexa Effect: How the internet of things (IoT) is increasing retail sales

The Alexa Effect: How the internet of things (IoT) is increasing...

Imagine this scenario. You’re out of coffee but with the click of a button or a simple voice command, you reorder a two months’ supply...
Why are U.S. corporate boards under-diversified?

Why are U.S. corporate boards under-diversified?

Research tells us that firms with diverse workforces generally outperform those that do not. And in recent years, corporate America has taken significant strides towards greater...
Is hospital advertising actually good for our health?

Is hospital advertising actually good for our health?

Hospitals and healthcare organizations in the U.S. spend $1.5 billion on advertising every year. It’s a topic that provokes lively debate and a certain amount of controversy. Medical bodies,...